
Our policy is to make funds from your deposits available to you on
the first business day after the day we receive your deposit. Electronic
direct deposits will be available on the day we receive the deposit.
At this time, you can withdraw the funds in cash and we will use the
funds to pay checks you have written. For determining the availability
of your deposits, every day is a business day, except Saturdays, Sundays,
and federal holidays.
If you make a deposit before 2:00 p.m. on a business
day that we are open, we will consider that day to be the day or your
deposit. However, if you make a deposit after 2:00 p.m. or on a day
we are not open, we will consider that the deposit was made on the
next business day we are open. Deposits on Thursday after 12:00
will be credited on the next business day.
LONGER DELAYS MAY APPLY
In
some cases, we will not make all the funds that you deposit by check
available to you on the first business day after the day of your deposit. Depending on the
type of check that you deposit, funds may not
be available until the fifth business day after the day of your deposit.
However, the first $100 of your deposits will be available on the first
business day. If we are not going to make all the funds from your deposit
available on the first business day, we will notify you at the time
you make your deposit. We will also tell you when the funds will be
available. If your deposit is not made directly to one of our employees,
or if we decide to take this action after you have left the premises,
we will mail you the notice by the day after we receive your deposit.
If you will need the funds from a deposit right away, you should ask
us when the funds will be available.
In addition, funds you deposit
by check may be delayed for a longer period under the following circumstances:
1. We believe a check you deposit will not be paid.
2. You deposit checks
totaling more than $5000 on any one day
3. You deposit a check that
has been returned unpaid.
4. You have overdrawn your account repeatedly
m the last six months.
5. There is an emergency, such as failure of
communications or computer equipment.
We will notify you if we delay
your ability to withdraw funds for any of these reasons, and we will
tell you when the funds will be available. They will generally be available
no later than the eleventh business day after the day of your deposit.
SPECIAL RULES FOR NEW ACCOUNTS
If you are a new customer, the following
special rules will apply during the first 30 days your account is open.
Funds from electronic direct deposits to your account will be available
on the day we receive the deposit. Funds from deposits of cash, wire
transfers, and the first $5000 of the days total deposits of cashier’s,
certified, teller’s, traveler’s, and federal, state and local government
checks will be available on the first business day after the day of
your deposit if the deposit meets certain conditions. slip). For example,
the checks must be payable to you (and you may have to use a special
deposit The excess over $5000 will be available on the ninth business
day after the day of your deposit. If your deposit of these checks (other
than a U.S. Treasury check) is not made in person to one of our employees,
the first $5000 will not be available until the second business day
after the day of your deposit.
Funds from all other check deposits will
be available on the tenth business day after the day of your deposit.
A. ACCESSING YOUR ACCOUNT
For any authorized account, you may use your card to
1. Make deposits to, or withdraw cash from
2. Transfer funds between your checking and our checking or savings
account. savings account.
B. LIMIT ON DOLLAR AMOUNTS
1. Cash withdrawals from automated teller machines, are limited to $200.00
each day.
2. There is no limitation on the frequency of transfers.
C. RECEIPT FOR TRANSACTION
You will receive a written receipt at the time you make any transfer
to or from your account using one of our automated teller machines.
D. CUSTOMER LIABILITY
(If you believe your card has been lost or stolen and you
tell us within 2 business days after you learn of the loss or theft you can lose no more than
$50 if someone used your card without your permission.) If you do NOT
tell us within
2 business days after you learn of the loss or theft of your card
, and we can prove we could have stopped someone from using your card
without your permission if you had told us, you could lose as much as
$500.
Also if your statement shows transfers that you did not make, tell us
at once. If you do not tell us within 60 days after the statement was
mailed to you, you may not get back any money you lost after the 60
days if we can prove that we could have stopped someone from taking
the money if you had told us in time. If a good reason (such as
a long trip or a hospital stay) kept you from telling us, we will extend
the time periods.
E. HOW TO CONTACT US
If you believe that your card has been lost or stolen or that a transaction made without your account has been
without your permission, or if
for any reason you wish to Contact Us, telephone us at the phone
number
given below or write us at the address given below.
MAILING
ADDRESS, TELEPHONE NUMBER
A. Our mailing address is:
SunMark Community Bank
P.O. Box 967
Hawkinsville, GA 31036
B. Our phone number is: (478) 783-4036
IMPORTANT INFORMATION for our customers who have authorized
electronic fund transfers:
The Federal Electronic Fund Transfer Act and
regulations adopted thereunder provide
that we disclose pertinent information about the preauthorized
deposits to - and if applicable , preauthorized transfers from your
account with us.
I. DOCUMENTATION OF TRANSFERS
A. If you have arranged to have direct deposits made to your account
at least once every 60 days from the same person or company, we will
let you know if the deposit is made,.
B. You will receive a quarterly account statement
from us. In addition, you will receive a monthly account statement for
each month in which a transfer occurs.
C. If you have a passbook account where the only possible electronic
fund transfers are preauthorized credits you may bring your passbook to
us and we will record any electronic deposits that were made to your
account since the last time you brought in your passbook.
II. RIGHT TO STOP-PAYMENT
If you have told us in advance to make regular payments out of your
account, you can stop any of these payments. Here’s how: Call us at
the phone number below, or write us at the address below, in time for
us to receive your request 3 business days or more before the payment
is scheduled to be made. If you call, we may also require you to put
your request in writing and get it to us within 14 days after you
call. If you order us to stop on of these payments
3 business days or more before the transfer is scheduled, and we do
not do so, we will be liable for your losses
or damages. We will charge you $20.00 for each stop-payment
order you give. *
III. NOTICE OF TRANSFERS VARYING IN AMOUNT
If the preauthorized
regular transfers from your account may vary in amount the person you
are going to pay should tell, 10 days before each
payment, when it will be made and how much it will be. You may
choose instead to get this notice only when the payment would differ by more than a certain amount
from the previous payment, or when the amount would fall outside certain
limits that you set.
IV. ACCOUNT INFORMATION DISCLOSURE
We will disclose information about our account or the transfers you
make:
A. Where it is necessary to complete transfers, or
B. In order to verify the existence and condition of your account for
a third party, such as a credit bureau or merchant,
C. In order to comply with government agency or court orders, or some
similar reason.
D. If you give us your written permission.
V. LIABILITY FOR FAILURE TO MARE TRANSFERS
If we do not complete a transfer to or from you account on time or in the correct amount according
to our agreement with you, we will be liable for you losses or
damages. However, there
are some exceptions. We will not be liable for instance:
A. If, through no fault of ours, you do not have enough money in your
account to make the transfer
B. If the transfer would go over the credit limit on your overdraft
line, if any.
C. If your account is frozen because of a court order or
some similar reason
D. If circumstances beyond our control (such as fire or flood) prevent
the transfer, despite reasonable precautions that we have taken,
E. There may be other exceptions stated
in our agreement with you.
VI. ERROR RESOLUTION PROCEDURES
In Case Of Errors Or
Questions About Your Electronic Transfers:
Contact Us
as soon as you can, if you think your statement or receipt is wrong or if
you need more information about a transfer listed on the statement or
receipt. We must hear from you no later than 60 days after we sent
you the FIRST Statement on which the problem or error appeared.
A. Tell us your name and account number (if any).
B. Describe the error or the transfer you are unsure about, and explain as
clearly as you can why you believe it is an error or why you need more
information.
C. Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that
you send us your complaint or question in writing within 10 business
days, We will tell you the results of our investigation
within 10 business days (20 business days if the transfer involved
a point of sale transaction or a foreign initiated transfer) after
we hear from you and will correct any error promptly. If
you need more time, however, we may take up or to 45 days (90
days if the transfer involved a point of sale transaction or a
foreign initiated transfer) to investigate your complaint or question.
If we decide to do this we will recredit your account within 10
business days (20 business days if the transfer involved a point
of sale transaction or a foreign initiated transfer ) for the
amount you think is in error, so that you will have the use of
the money during the time it takes us to complete our investigation..
If we ask you to put your complaint or question in writing
and we do not receive it within 10 business days, we may not recredit
your account.
If we find that there was no error, we will
send you a written explanation within 3 business days after we finish our
investigation and debit your account for any funds provisionally credited
to you. Upon debiting we will provide oral or written notice to you
of the date and amount of the transfers from you account for provisionally
recredited funds that had not been debited.
You may ask for copies of the documents
that we used in our investigation.
VII. CUSTOMER LIABILITY
If you statement shows unauthorized
transfers from you account, tell us at once. If you do not tell us
within 60 days, after we sent you the FIRST statement upon which the
problem appeared, you may not get back any money you lost after the 60
days, if we can prove that we could have stopped someone from taking the
money if you had told us in time. If a good reason, (such as a long
trip or a hospital stay) kept you from telling us, we will extend the time
periods.
VIII. MAILING ADDRESS, TELEPHONE NUMBER AND BUSINESS DAY DISCLOSURE
A. Our mailing address is:
SUNMARK COMMUNITY BANK
P 0 BOX 967
HAWKINSVILLE,
GA 31036
B. Our phone number is: 478-783-4036
C. Business days are: Monday through
Saturday. Holidays are not included.
For more information see our Contact
Us page.